Training & Quality Improvement Manager
Job Posting: Training & Quality Improvement Manager
Walker County Public Safety Communications Center (WCPSCC)
Location: Huntsville, Texas
Position Type: Full-Time
Application Period: Open Until Filled
Pay Scale: $59,740 - $87,933
About the Position
Walker County Public Safety Communications Center is seeking an experienced and motivated Training & Quality Improvement Manager to lead all training, quality assurance, and professional development initiatives for our 9-1-1 communications center. This role is essential to ensuring operational readiness, protocol compliance, and high-quality service delivery across call-taking and dispatch operations.
The ideal candidate brings strong instructional design skills, a deep understanding of emergency communications, and the ability to analyze performance trends and drive continuous improvement.
How to Apply
Interested applicants should submit a completed county application, Personal History Statement, résumé, and supporting certifications by mail or email to:
Anthony J. Tryon, ENP
Communications Director
Walker Co. Public Safety Comm. Center
717 FM 2821 Rd W, Ste 100
Huntsville, Tx 77320
936.435.8011
936.435.8012 fax
atryon@co.walker.tx.us
Applications will be reviewed on a rolling basis until the position is filled.
Click on the links below for complete job description and employment application:
